A C C S T O N W E B D E S I G N 25 Milnshaw Lane, Accrington, Lancashire. BB5 1AY Tel : 01254 790190 Web : www.accston.com E-Mail : firstname.lastname@example.org
Frequently Asked Questions - And Their Answers Here you will find the answers to some of the questions we are often asked.
If the answer to your question isn’t here, please use our contact form to ask and we’ll reply with an answer for you as soon as we possibly can.
Why should I use you for my web design?
There are many reasons why you should use us, but apart from us being the best - obviously, we offer a high quality, cost effective and reliable service. Each client also benefits from their own personal, professional project manager who is not only your single point of contact throughout your project but they will be there from start to finish and beyond to ensure you get the site and services you want and require.
Ok. I want you to work for me, what do I do now?
Please just get in touch and we will take it from there. We can deal with everything by e-mail and telephone, but if your fairly local to our Accrington office, we’ll happily meet you for a coffee to discuss everything and get the ball rolling. Initial meetings are always free and without commitment. Our contact details can be found here.
How long will it take for my website to be up and running?
We complete most sites within 2 weeks of receiving all the necessary content from yourself. If you have a deadline, let us know and we’ll do our best to meet it for you.
When and how do I pay for the work?
All of our services with the exception of our monthly plans, require a 50% deposit prior to work commencing with the balance due when the site is completed. Monthly plans require the necessary deposit paying prior to work commencing with the first monthly fee due as soon as the site goes live.
Payments can be made via bank transfer, PayPal, credit or debit cards or good old cash. Invoices / receipts will be issued for all payments.
I already have a domain name. Can I keep it?
You certainly can. We can arrange to transfer the domain name to our server at no extra cost from us to yourself. If you already have a website on there, we can even work with that to update and improve it or we can design a new one from scratch. If you also have e-mails linked to your domain we can transfer those too with minimal disruption.